1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of Hanane Belfqih-Muller (hereinafter referred to as the "Seller"), shall apply to all contracts for the delivery of goods, which a consumer or entrepreneur (hereinafter referred to as "Customer") with the Seller with regard to the items presented by the Seller in the online portal "eBay Classifieds". presented by the seller in the online portal "eBay Classifieds" using means of distance communication (e.g. telephone, fax, e-mail, letter) exclusively by individual communication within the meaning of & 312j para. 5 sentence 1 BGB (German Civil Code). The inclusion of the customer's own terms and conditions is hereby of the customer, unless otherwise agreed.
1.2 These GTC shall apply accordingly to contracts for the delivery of vouchers, insofar as nothing to the contrary is expressly regulated.
1.3 A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. independent professional activity. Entrepreneur in the sense of of these GTCs is a natural or legal person or a partnership with legal capacity partnership which, when concluding a legal transaction, acts in the exercise of its commercial or commercial or self-employed professional activity.
2.1 The customer can order by e-mail, by post or via the function "write message". on the page of eBay Classifieds a non-binding request for submission of a Offer to the seller. The seller lets the customer on his request in text form (e.g. by e-mail, fax or letter), a binding offer for the sale of the goods the goods previously selected by the customer from the seller's range of goods. to the customer.
2.2 The Customer may confirm this offer by submitting a declaration of acceptance to the the Seller by e-mail or by post or by payment of the purchase price offered by the price offered by the Seller within 7 (seven) days of receipt of the offer, whereby the of the offer, whereby the day of receipt of the offer shall not be included in the shall not be included in the calculation of the period. For the acceptance by payment the day of the day of receipt of payment by the Seller shall be decisive. If the last day of the period for acceptance of the offer falls on a Saturday, Sunday or a public holiday recognized at the recognized public holiday at the customer's place of business, such a day shall be replaced by the next the next working day. If the customer does not accept the offer of the seller within the aforementioned the aforementioned period, the Seller shall no longer be bound by its offer and may again freely and may again freely dispose of the goods. The seller will point this out to the customer in customer again in his offer.
3.1 are generally entitled to a right of revocation.
3.2 More detailed information on the right of withdrawal can be found in the seller's of the seller.
4) Prices and terms of payment4.1 Unless otherwise stated in the Seller's product description, the prices quoted are those of the Seller's products, the prices stated are total prices which include the statutory value added tax. VAT included. Any additional delivery and shipping costs will be indicated in the shipping costs, if any, shall be stated separately in the Seller's offer.
4.2 In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases, which shall be borne by the Seller. costs which the seller is not responsible for and which are to be borne by the customer. are to be borne by the customer. These include, for example, costs for the transfer of funds by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may also be incurred in relation to costs may be incurred in relation to the transfer of funds even if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union. from a country outside the European Union.
4.3 The customer has various payment options available to him, which are communicated to him in the Seller's offer.
4.4 If payment in advance by bank transfer has been agreed, payment shall be due immediately after the contract, unless the parties have agreed otherwise.
5.1 The delivery of goods shall be carried out by dispatch to the delivery address address provided by the customer, unless otherwise agreed.
5.2 If the delivery of the goods fails due to reasons for which the customer is responsible the customer shall bear the reasonable costs incurred by the seller as a result. This This does not apply with regard to the costs for the delivery, if the customer effectively right of revocation effectively. For the return costs applies in the case of effective exercise of the right of revocation by the customer, the provision made in this regard in the seller's in the seller's cancellation policy.
5.3 In case of self-collection, the Seller shall first inform the Customer by email that the goods ordered by him are ready for collection. After receipt of this e-mail, the customer can pick up the goods after consultation with the seller at the pick up the goods. In this case, no shipping costs will be charged.
5.4 The Seller reserves the right to withdraw from the contract in case of incorrect or improper proper self-delivery from the contract. This applies only in the case that the seller is not responsible for the non-delivery and that the seller with due care with due diligence, has concluded a specific hedging transaction with the supplier. supplier. The seller will make all reasonable efforts to procure the goods. procure the goods. In the event of the non-availability or only partial availability of the the goods, the customer will be informed immediately and the consideration will be refunded.
If the seller makes advance performance, he retains title to the delivered goods until the full the purchase price owed has been paid in full.
7.1 If the purchased goods are defective, the provisions of the statutory liability for liability for defects.
7.2 If the customer is acting as a consumer, he is requested to notify delivered goods with obvious transport damage to the delivery person and to inform the seller of this. and to inform the seller thereof. If the customer does not comply with this, this has no effect on its effects on his legal or contractual claims for defects.
8.1 The law of the Federal Republic of Germany shall apply to all legal relationships between the parties. Germany shall apply to all legal relations between the parties, to the exclusion of the laws on the international goods. In the case of consumers, this choice of law shall only apply to the extent that the granted protection is not withdrawn by mandatory provisions of the law of the country in which the consumer has his the consumer has his habitual residence.
8.2 The contractual language is English.
9.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: Online Dispute Resolution. Online Dispute Resolution: https://ec.europa.eu/consumers/odr This platform serves as a point of contact for the out-of-court settlement of disputes from online purchase or service contracts involving a consumer.
9.2 The seller is neither obligated to participate in a dispute resolution procedure before a consumer arbitration board neither obligated nor willing.
The seller has submitted to the conditions of participation for the eCommerce initiative "Fairness in Commerce", which can be viewed on the Internet at https://www.fairness-im-handel.de/teilnahmebedingungen/
1.11 In the following, we inform you about the handling of your personal data. personal data are all data with which you can be personally identified. can be identified.
1.2Person responsible for data processing within the meaning of the Data Protection Regulation (DSGVO) is Hanane Belfqih-Müller, Lütticherstr str. 7,13353 Berlin, Germany, Tel.: (0049) 017634516991, E-Mail: hello@soufage.com The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
In the context of contacting us (e.g. via contact form or e-mail), we collect personal data is collected, which are these, you can see from the contact form. This data is used exclusively for the purpose of answering your request or for contacting you and for the associated technical technical administration. The legal basis for the processing of the data is our legitimate interest in responding to your request in accordance with Art. 6 Para. 1 lit. f DSGVO. If your contact is aimed at the conclusion contract, the additional legal basis for the processing is Art. 6 (1) lit. lit. b DSGVO. Your data will be deleted after final processing of your request. deleted, this is the case if it can be inferred from the circumstances that the the matter concerned has been conclusively clarified and provided that there are no statutory legal obligations to retain data.
The personal data collected by us will be passed on to the company responsible for the contract to the transport company commissioned with the delivery, insofar as this is necessary as far as this is necessary for the delivery of the goods. Your payment data we pass on within the scope of the payment completion to the assigned credit institute, insofar as this is necessary for the payment processing. If payment service providers are used, we inform explicitly about this below. The legal basis for the transfer of the data is here Art. 6 para. 1 lit. b DSGVO.
The personal data collected by us will be passed on to the company responsible for the contract to the transport company commissioned with the delivery, insofar as this is necessary as far as this is necessary for the delivery of the goods. Your payment data we pass on within the scope of the payment completion to the assigned credit institute, insofar as this is necessary for the payment processing. If payment service providers are used, we inform explicitly about this below. The legal basis for the transfer of the data is here Art. 6 para. 1 lit. b DSGVO.
4.1 1 The applicable data protection law grants you vis-à-vis the controller with regard to the processing of your personal data data subject rights (rights of information and intervention), which we inform you about below. inform you about:
4.2 RIGHT OF OBJECTION IF, IN THE CONTEXT OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE. WITH EFFECT FOR THE FUTURE. IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL TERMINATE THE PROCESSING OF THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO IF WE CAN DEMONSTRATE COMPELLING REASONS FOR THE PROCESSING THAT ARE WORTHY OF PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR FREEDOMS, OR IF THE PROCESSING IS NECESSARY FOR THE ASSERTION, EXERCISE OR ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS. DIENT. IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSES OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE. IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL TERMINATE THE PROCESSING OF THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
The duration of the storage of personal data is measured on the basis of the the respective legal basis, the purpose of processing and - if relevant - also the the respective legal retention period (e.g. commercial and tax retention periods). tax law retention periods). When processing personal data on the basis of an explicit consent pursuant to Art. 6 para. 1 lit. a DSGVO, this data is stored for as long until the data subject revokes his or her consent. If there are legal retention periods for data that is processed in the context of legal transaction If there are legal retention periods for data that is stored within the scope of legal or quasi-legal obligations on the basis of Art. 6 (1) b DSGVO. of Art. 6 Para. 1 lit. b DSGVO, this data will be routinely deleted after the expiry of the deleted routinely after expiry of the retention periods, provided that they are no longer required for the contract performance or contract initiation and/or there is no legitimate interest on our part in the legitimate interest in the continued storage. When processing personal data on the basis of Art. 6 para. 1 lit. f DSGVO, this data will be stored until the data subject exercises his or her right to object pursuant to Art. 21 (1) DSGVO, unless we can demonstrate compelling demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purpose of the assertion, exercise or defense of legal claims. When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f DSGVO, this data will be stored until the data subject exercises his or her right to object pursuant to Art. 21 (2) DSGVO. Unless otherwise stated in the other information in this declaration about specific processing situations, stored personal data will be deleted when it is no longer needed. deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed. otherwise processed, are no longer necessary.
Right of withdrawal You have the right to cancel this contract within fourteen days without giving reasons. to revoke. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the third party, who is not the carrier, has taken possession of the last goods. or has taken possession of the last goods. To exercise your right of withdrawal, you must send us (Hanane Belfqih-Müller, Brüsseler Str.24, 13353 Berlin, Germany, Tel.: 004917634516991, e-mail: hello@soufage.com) by means of an unequivocal statement (e.g. a letter sent by mail letter sent by mail or e-mail) about your decision to revoke this contract, inform. You can use the attached sample withdrawal form, which is not mandatory. however, is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period. Consequences of the revocation If you revoke this contract, we shall return to you all payments that we have received from you, including delivery costs. received from you, including delivery costs (with the exception of additional costs, resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us. the most favorable standard delivery offered by us) without undue delay and at the latest within within fourteen days from the day on which we received the notification of your revocation of this revocation of this contract has been received by us. For this repayment we use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for this repayment. you will be charged for this repayment. We can refuse the refund until we have received the goods back or until you have provided proof that you have have provided proof that you have returned the goods, whichever is earlier, whichever is the earlier. You must return the goods immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract, to us Hanane Belfqih-Müller, Brüsseler Str. 24, 13353 Berlin, Germany. handed over. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for a possible loss in value of the goods if this loss in value is loss in value is due to handling of the goods that is not necessary to check their quality, properties and functioning. of the goods is not necessary handling with them. Exclusion or premature expiry of the right of revocation The right of revocation does not apply to contracts for the delivery of goods that are not prefabricated and for the prefabricated and for the manufacture of which an individual selection or determination by the by the consumer or which are clearly tailored to the personal needs of the consumer. needs of the consumer.
Each collaboration is negotiated individually and concluded in a separate contract.